The Key Account Manager Hemostasis acts as a key interface between customer and all relevant Werfen departments, creating added value to our customers by providing solutions that solve their business issues, in coordination with Distribution Channel (distributors and Area Managers) and/or any other internal stakeholder that can add further value to the customer experience.
The main accountabilities of the Key Account Manager Hemostasis are:
Being the owner and administrator of CRM Fiori Distributors, making sure the information for the commercial opportunities are fully updated;
Identifying and analysing opportunities per areas, assigning priorities in coordination with the Area Managers and Marketing;
Coordinating the tender activities and requirements and working together with the distributor on the tender specifications;
Developing a value selling strategy for each opportunity, in coordination with Distributors, creating a Value Prompter together with them for each Stakeholder/Key Account and making sure they implement and adopt this methodology;
Being responsible to achieve the annual sales and commercial targets established by the Company;
Monitoring the customer satisfaction level, coordinating, when needed, the internal resources to assure a long-term relationship between Key Accounts and the Company;
Encouraging the cross-selling, follows-up of the customer looking for new growth opportunities;
Offering valuable advices to the customers to improve the Laboratory organization and processes;
Keeping the AMs and Marketing informed of any opportunity, detected risks and activities of the competition in the assigned customers;
Managing the customization of our different product solutions that suits the best to solve the business issues of our customers;
Preparing regular reports of progress and forecasting to internal and external stakeholders using key account metrics;
Building up trust in our solutions and in our Company;
Respecting and promoting Werfen Code of Ethics and Compliance Policies.
The ideal candidate for this position has the following minimum knowledge and experience:
Master’s Degree in Biology, Biotechnology, Medicine or Pharmacy
Minimum of 5 years work experience in a similar position within the Hemostasis area.
Fluent knowledge of English
IVD experience in central lab and/or POC segment
Clinical Selling, Value Selling, Strategic Selling
Commercial and KAM skills.
The ideal candidate for this position will have the following skills and competencies:
Customer oriented
Entrepreneurship
Focus on results
Change agilities
Self-control, self-discipline
Project Management skills
Listening and communication skills
Teamwork
Demonstrates integrity and respect in the performance of his/her duties.
We offer a full-time permanent contract. It’s required international mobility (travels up to 60% of working time).
Are you the person we are looking for?
Send us your resume or CV and join the Werfen Team!
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The main accountabilities of the Key Account Manager Hemostasis are:
Being the owner and administrator of CRM Fiori Distributors, making sure the information for the commercial opportunities are fully updated;
Identifying and analysing opportunities per areas, assigning priorities in coordination with the Area Managers and Marketing;
Coordinating the tender activities and requirements and working together with the distributor on the tender specifications;
Developing a value selling strategy for each opportunity, in coordination with Distributors, creating a Value Prompter together with them for each Stakeholder/Key Account and making sure they implement and adopt this methodology;
Being responsible to achieve the annual sales and commercial targets established by the Company;
Monitoring the customer satisfaction level, coordinating, when needed, the internal resources to assure a long-term relationship between Key Accounts and the Company;
Encouraging the cross-selling, follows-up of the customer looking for new growth opportunities;
Offering valuable advices to the customers to improve the Laboratory organization and processes;
Keeping the AMs and Marketing informed of any opportunity, detected risks and activities of the competition in the assigned customers;
Managing the customization of our different product solutions that suits the best to solve the business issues of our customers;
Preparing regular reports of progress and forecasting to internal and external stakeholders using key account metrics;
Building up trust in our solutions and in our Company;
Respecting and promoting Werfen Code of Ethics and Compliance Policies.
The ideal candidate for this position has the following minimum knowledge and experience:
Master’s Degree in Biology, Biotechnology, Medicine or Pharmacy
Minimum of 5 years work experience in a similar position within the Hemostasis area.
Fluent knowledge of English
IVD experience in central lab and/or POC segment
Clinical Selling, Value Selling, Strategic Selling
Commercial and KAM skills.
The ideal candidate for this position will have the following skills and competencies:
Customer oriented
Entrepreneurship
Focus on results
Change agilities
Self-control, self-discipline
Project Management skills
Listening and communication skills
Teamwork
Demonstrates integrity and respect in the performance of his/her duties.
We offer a full-time permanent contract. It’s required international mobility (travels up to 60% of working time).
Are you the person we are looking for?
Send us your resume or CV and join the Werfen Team!
