ACCOUNT MANAGER - SETTORE E-COMMERCE

Settore: Impresa E Consulenza Aziendale / Risorse Umane / Account Manager
Azienda: Randstad Italia Spa
Data annuncio: 10/11/2020
Sede di lavoro: Milano
Functieomschrijving

Randstad Milano Office is looking for 2 account managers to join a multinational company leader in e-commerce market.

Responsabilità

Main responsabilities:


- Build good relationship with Clients and give them different online solutions 


- Routinely contact clients online and offline and facilitate clients life cycle from on-boarding, fast growing to mature operation stage
 
-  According to customers Life cycle, provide different training and manage the segmented customers through community building and operation
 
- Make full use of tools and data, optimize way of working to improve service efficiency and enhance the customer received value
 
- Resolve client issues in a timely manner
 
- Gather partner and client feedback to enhance products and the customer experience
 
- Key account management, benchmark, and success story creation
 
 

Functie-eisen

Requirements: 


- 3 years and above experience in account manager of e-commerce platform 


- Fluency both in Italian and English


- Understanding and experience of Italy featured industry like Food&Beverage, Beauty&Personal care, Machinery is preferred.


 


 

We offer a supply contract, 1 year duration, with the possibility of further extension.


Salary will be commensurate with the candidate.


Place of work: Milan


Ideal start date: early December

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