Cluster Revenue Manager | CCSS Milano

Settore: / Turismo e Ristorazione /
Azienda: NH ITALIA SPA
Data annuncio: 05/04/2020
Sede di lavoro: Milano
The Cluster Revenue Manager reports directly to the Regional Director Revenue Management and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Managers and the business unit’s marketing, sales & e-commerce departments.

EDUCATION

Degree level - preferably in Tourism, Business Studies, Economics, Business Admin

REQUIRED SKILLS AND KNOWLEDGE

·        Organized and methodical

·        Highly quantitative analytical skills

·        Strategic thinking and mind set

·        Commercial sense

·        Strong influencing and communication skills

·        Proven track record of revenue growth in previous hotels

·        Good team player

PROFESSIONAL EXPERIENCE

Minimum 2 years as a hotel Revenue Coordinator or Revenue Manager

MAIN RESPONSABILITIES

Strategic pricing

·        Pricing and yield guidelines for rates, room types, and customer segments

·        Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments

·        Planning, Budgeting & forecasting

·        Builds 2 year property revenue strategy & budget proposal, Prepares forecast based on the NH guidelines

·        Validates RMS forecast and ensures corrective action to improve the forecast

Daily revenue management optimization

·        Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases

·        Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning

·        Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution

·        Responsible for group quotations and related displacement analysis

·        Performance, demand & competition analysis

·        Carefully monitors market performance, RGI, channel performance

·        Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behaviour in feeder markets etc.

·        Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.

·        Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.)

Communication

·        Communicates strategic recommendations to key commercial stake holders, e.g. Regional Revenue Manager and GM, and ensures buy-in and commitment from all involved

·        Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings

·        Works closely with Revenue Coordinator of his hotel(s), communicates forecast & strategy

GENERAL INFORMATION

·        MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems

·        Fluent spoken and written English, plus language of the country of residence.

·        This position will be based in Rome.

  All applicants are invited to consult the privacy policy - European Regulation 2016/679 (GDPR) and to indicate in their CV explicit authorization to the processing of personal data as specified in the legislation herein.

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