CUSTOMER SERVICE & BACK OFFICE INTERNSHIP

Azienda: Gruppo Cimbali spa
Data annuncio: 30/08/2019
Sede di lavoro: Milano
If you’re seeking an exciting opportunity to ensure excellence and quality, then this is the home for you! Come join us!

We are looking for a Junior CustomerService & Back Office!

What will you do? :)

Reporting to the Customer Service Manager you will have the responsibility to guarantee the activity of some fundamental levers for our CS Office to support sales force and customers on field.

Main activities include:

•           Managing coffee machines orders, to prepare proforma invoice and purchase order

•           Participate in daily research of coffee machine available in stock

•           Furnish all necessary report to sales on a regular basis in order to speed up the order process

•           Preparation of daily, weekly, monthly orders availability inserting programmed orders.

•           Interacting with the guests / clients and knowing their needs

•           Develop and maintain new business relation

•           Participate in special project such as trade shows if needed

•           Managing spare parts orders

•           Update client reporting sheets through proprietary reporting

•           Verify and highlight price differences and transaction cost before to send order confirmation

•           Maintains and update an archive of documents /  clients information

•           Verify coffee machines availability - sell in and sell out

•           Verify payment and account before to unlock the goods

 Job requirements:

•           Degree in accounting

•           Good understanding of order process and account

•           English language, German language is a plus

•           Good excel skills

Starting from September

Based in Binasco
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