Customer Service Representative

Azienda: Adecco Italia Spa
Data annuncio: 09/08/2022
Sede di lavoro: Milano

Are you the kind of person that is always thinking, sketching, seeking, and adjusting?

Our client is a company with a Customer Services in Milan - Italy. We are looking for a Customer Service Representative. This is a very visible, significant role within the Company and the Supply Chain function. This position will report to Customer Service Supervisor.

The responsibilities of the position include the following:
• Process incoming customer requests and orders and/or export shipments
• Check the orders against the customer and purchase order agreements
• Respond to customer product inquiries and satisfaction issues
• Handle complaints and return shipments
• Interface with and support the external and internal customers
• Maintain, update and file customer files, records and internal documents

In order to be qualified for this role, you must possess the following:
• Customer and service oriented attitude
• Excellent communication skills
• Language skills: English & Italian written and spoken
• Experienced in using Microsoft Windows applications
• Two or more years in Customer Service or related areas with experience in Exports

We offer a permanent contract with an annual Gross Income of 35K E.
Opening hours are between Monday and Friday from 8/9 am till 5/6 pm
Relevant training will be provided during working hours.
This role will be designated Hybrid. (MM5 Monumentale)



Categoria Professionale: Call Center / Customer Care

Città: Milano (Milano)

Istruzione:



  • Laurea Triennale



Conoscenze linguistiche:



  • Inglese - Livello Ottimo
  • Italiano - Livello Ottimo



Disponibilità oraria:



  • Full Time



CCNL: dell'Industria Chimica, Chimico-Farmaceutica
Livello: B2

Candidati per questo lavoro