Domestic SMB Manager

Settore: / Engineering /
Azienda: e-work SpA
Data annuncio: 27/11/2018
Sede di lavoro: Milano
For a multinational company operating on the financial system, we are hiring a:
Domestic SMB Manager
Your responsibility is to support a number of strategic programs within the organization, while providing regular updates on performance and delivering insights. You are a project/program manager who is goal-oriented, unafraid to ask questions, and has a proven reputation for getting things done. Moreover, you thrive in a fast-paced and dynamic environment, think critically, act quickly, and partner naturally across a variety of functions. Lastly, maturity, good judgment, negotiation skills, and analytical talent are essentials in your toolkit.
3-5 years of proven experience in delivering programs and/or projects in a high growth/high velocity environment at leading technology companies or management/strategy consulting firms or internal business operations roles
Bachelor's or Master's degree in Economics, Finance, Marketing or Engineering - MBA is a plus
High degree of proficiency in English is a must, other languages are a plus
Keen understanding of PayPal's business domain, ideally with payments business experience
Ability to manage multiple projects simultaneously, develop effective, matrix, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies and time zones
Outstanding written and oral communication, analytical and problem-solving skills. Highly skilled in the creation of presentations, new reporting mechanisms and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives. Ability to influence peers and build consensus while managing ambiguity.
Demonstrated ability to self-motivate and a self-starter with a "Can do" attitude, self-direct and follow-through with a high attention to detail. Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast paced, changing environment.
Responsibilities:
Support cross-functional initiatives within the Domestic Markets SMB team to drive improvement in our global segment. Align with Product, Marketing, Pricing, Partner, Merchant Operations team to share or obtain information related to key projects and performances.
Work closely with the analytics function to direct the analytics resources towards the highest value insights and synthesize the key so-whats for the business.
Work within the PayPal matrix to circulate important insights and drive engagement and enthusiasm with regional teams. Motivating other teams to want to act on your recommendations will be a key success factor.
Align with Product, Marketing, Pricing, Partner, Merchant Operations team to influence and coordinate initiatives to deliver changes to our user experience that will improve our customer metrics.
Track and report out on key metrics with detailed grasp of underlying drivers for main projects. Communicate out progress on key projects to broad group of stakeholders within the business and make adjustments to the project given business priorities. Should be able to identify the blockers and removes it by following proper escalations. Ensures the timely delivery of business value and the efficient use of organizational resources.
Monitors health of program delivery. Tracks program-level status, risks, issues and dependencies.
Job location: Milan.
We offer a very competitive salary commensurate to experience: the project will start with a 7-months contract.
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