EXCHANGE STUDENTS PROGRAM COORDINATOR in MILAN

Settore: / Impiegati e Segreteria /
Azienda: Ali Spa
Data annuncio: 20/04/2019
Sede di lavoro: Milano
Ali Spa, HR Search and Selection firm, on behalf of an italian company operating in Educational Indusrty, is looking for a
Program Coordinator in Milan
The ideal candidate will have a Bachelor's degree, be fluid English speaker, have an advanced level of Italian and have valid EU working papers.
This individual must be detail?oriented, flexible, work well independently, and have excellent customer service skills.
Duties:
- Manages logistics for student arrival and coordinates student orientation (reserving spaces, content, power point updates, arrival events, tours, etc.)
- Develops, manages and executes inclusive events and overnight excursions according to company procedures
- Advises and assists students: assists with roommate disputes; homesickness; serious concerns; is available to accompany students to doctor appointments, police station and elsewhere as required
- Serves as emergency contact 24/7 while programs are in session
- Manages facebook/twitter accounts and social media
- When required, executes Disciplinary Procedures
- Manages programming budgeting and reconciliation according to Accounting Procedures
- Manages invoicing and billing for housing including damage reporting
- Manages, with great tact and diplomacy, all vendor and partner relationships (schools, housing, other third parties)
- Manages housing and housing assignments, including selection of apartments that meet company standards and handles maintenance and general student satisfaction
- Communicates with parents/students before, during and after the semester according to company's Communication Policy
- Supports the Director as needed
- Assists with customized faculty led programs as needed
Requisites:
- Excellent communication skills in both English and Italian
- Knowledge of study abroad programs
- Attention to detail
- Good customer service skills
- Events management experience
- Knowledge of Microsoft Office
- 2-4 years experience
- Flexibility
- Independent worker
Available: Immediately
Salary commensurate with experience. Requires some night and weekend work.
Resume and cover letters accepted in English only
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