We are currently looking for a At Your Service Agent trainee .
He/she will be working in our luxurius Hotel "Palazzo Matteotti", situated in the center of Milano.
Key Tasks:
- Management of internal and external calls, sorting them when necessary;
- Administration of "customer service- Palazzo Matteotti" email concerning all guests arrival, stay over and leaving;
- Management of "The Dedica Anthology" Salesforce platform, according to "customer service- Palazzo Matteotti" email requests;
- Montly reports;
- Support "In House Reservation" in all different operations;
- Back office activities.
Profile and skills:
- Level of Education: Bachelor degree;
- Areas of study: Tourism / Communication/ Hotel management;
- Languages essential: English / Italian;
- Good oral and written communication skills;
- Good knowledge of PowerPoint, Excel, Word and other internet tools;
- A dynamic team player up for new challenges.
- Well organized;
- Being Familiar with Hospitality or Luxury World will be appreciated;
- Any kind of professional experience will be considered as a plus.
. No experience required.
Candidati per questo lavoro →
He/she will be working in our luxurius Hotel "Palazzo Matteotti", situated in the center of Milano.
Key Tasks:
- Management of internal and external calls, sorting them when necessary;
- Administration of "customer service- Palazzo Matteotti" email concerning all guests arrival, stay over and leaving;
- Management of "The Dedica Anthology" Salesforce platform, according to "customer service- Palazzo Matteotti" email requests;
- Montly reports;
- Support "In House Reservation" in all different operations;
- Back office activities.
Profile and skills:
- Level of Education: Bachelor degree;
- Areas of study: Tourism / Communication/ Hotel management;
- Languages essential: English / Italian;
- Good oral and written communication skills;
- Good knowledge of PowerPoint, Excel, Word and other internet tools;
- A dynamic team player up for new challenges.
- Well organized;
- Being Familiar with Hospitality or Luxury World will be appreciated;
- Any kind of professional experience will be considered as a plus.
. No experience required.