IT Project Manager E-commerce /  Temporary Contract

Azienda: Virgin Active
Data annuncio: 29/12/2019
Sede di lavoro: Milano
About Us:

Virgin Active was founded in 1998 with the intention of creating a health club that is different to all the rest. A health club that welcomed everyone had no hidden extras and above all was fun.

Now with over 200 clubs based across the globe in Italy, UK, South Africa, Namibia, Australia, Thailand and Singapore, Virgin Active is the largest international health club in the world with 1.5 million members.

There are currently 36 clubs in Italy and 43 clubs in the U.K. with new businesses opening soon.

Your mission:

The Italian IT team is based out of head office, which is above the Corsico club in Milan. The team is small, and is supplemented by a set of external partners.  The team provides services and support across all of the systems in place for Virgin Active in Italy and U.K.. We support a user base of around 2,000 staff and one hundred and fifty thousand members. This role reports to the IT Programme Manager / IT Manager.

The portfolio of IT projects is spread across a range of operational, Commercial and IT investments. Innovation and agility are the main characteristics of all IT projects. This role will be working on the introduction of a new e-commerce platform and the integration with new and existing platforms and technologies. 

You will also be responsible for requirements gathering, business analysis working closely with our marketing teams, customer experience teams and 3rd party resources to help translate the business strategy into a successfully delivered project.  

You will be expected to own the e-commerce project end-to-end, with a firm focus on planning and budget. You will coordinate and manage project teams that may include IT, different business areas, and 3rd party resources. Stakeholders can include a range of staff from Sales Consultant to Directors and Executives, therefore, you will need to be comfortable with presenting at all levels.


- Delivery of the e-commerce Project to time, quality and budget.
- Working closely with the business to deliver projects in line with the business requirements.
- Write compelling business cases for the good projects, robustly reject the bad ones.
- Ensure requirements are clearly documented, and signed off.
- Manage the project to the defined standards, with great documentation, reporting & stakeholder management.
- Manage and report on project budget at an appropriate level to the IT Programme Manager and IT Manager. 
- Collaborate and build strong relationships across multi-functional teams (internally & externally).

Fit for Virgin Active?
(What we’re looking for)

- A tenacious project manager with a persuasive style.
- Adept in high pressure situations.
- Comfortable with the occasional chaos and lack of structure that comes with working with a highly ambitious and challenging company.
- Operationally aware – understands the end to end process for delivering high value projects.
- Continually looks for ways to improve the quality of our services and the efficiency of the company.
- A challenger of the norm, with a desire to make a real difference in the work they do.
- Proficiency in English is a must.

What we can’t live without…

- A successful history of project management with demonstrable experience in a project management role.
- Clear examples of managing complex, multi-departmental projects and delivering to budget.
- 5-8 years’ experience leading digital and business projects.
- Experience of managing internal teams and third-parties, with strong commercial & financial management experience.
- Excellent key Stakeholder Management experience at all levels of an organisation.
- A problem solver, that can offer alternative approaches and present those alternatives.
- An innovation mind-set that doesn’t stick to traditional solutions.
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