Adecco Binasco is Hiring:
Education: Bachelor's Degree in Telecommunications Engineering
Experience: None or limited experience
Languages: Good written and oral communication skills in English / Italian required
Working hours: Shifts 24/7
Framework: “Contratto di apprendistato” 36 months, III Livello CCNL Commercio” + monthly indemnity and variable fee on team and individual goals (average 10-20% of gross salary).
Our company is known for the excellence of the remote support service provided to its customers by its NOC Team.
Professionalism, dedication to work and proactivity has brought Milano Teleport to be the largest independent teleport in Italy with long experience in the provision of Internet satellite services. Headquartered in Milan with technological infrastructure and Earth Stations, the company controls a network of teleports abroad and maintains commercial offices worldwide. Services are tailored to meet the communication requirements for both terrestrial and maritime customers, providing always-on data communication and supportmainly through a fleet of geostationary satellites in C and Ku band.
NOC Engineer, the Role
The NOC Engineer will represent MT interacting 24/7 with the Customer, acting with professionalism and respecting the SLA.
Being the primary interface to Customers, he/she will orchestrate and lead the service provisioning process, coordinating physical service implementation, implementing logical configurations, working with Customers to support remote networks and VSAT (and other services) activation and providing technical expertise to ensure a quality handoff of the service to the customer.
He/she will work in a multicultural and international environment, improving his/her knowledge across multiple satellite and IP communication technologies.
The NOC team has responsibilities of end-to-end service deployment, monitoring and maintenance of both Customer's remote networks and the integrated Platform (mainly based on Cisco Systems) that supports satellite networks and customer's business critical systems.
The soft skills a NOC Engineer has
? Positive, customer service attitude, presentation
? Willingness to learn
Fix term contract or apprendistato
Categoria Professionale: Help Desk / Assistenza Informatica
Città: Lacchiarella (Milano)
- Help Desk 2nd line specialist - 4 mesi
- Laurea Triennale - Tecnico / Ingegneristico - Ingegneria delle Telecomunicazioni
- Inglese - Livello Ottimo
Mezzi di trasporto:
- Disp. Turni con notte