Spare Parts Specialist - Chinese Mother Tongue

Settore: / Assistenza clienti /
Azienda: Adecco Italia Spa
Data annuncio: 14/11/2021
Sede di lavoro: Milano
Adecco Italia SpA is recruiting, for the Italian unit of a well known ICT Group, a:

Spare Parts Specialist - Chinese Mother Tongue

The Spare Parts Specialist will work in the Customer Service Department and will be responsible of guaranteeing the proper management of spare parts supply to the authorized service centers, in charge of the repair of devices to final consumers.

Main Responsibilities:
- Coordinate with suppliers about spare parts applying, returning, and stocktaking;
- Coordinate with suppliers and warehouse about spare part provision planning (shortage, replacement etc.);
- Coordinate with suppliers and warehouse about spare part return discrepancy;
- Support Customer Service suppliers in registering orders and/or issues on the company service systems, clarifying related regulations.

Must have:
- Outstanding academic background in Engineering or Economics;
- Excellent Excel skills;
- Knowledge and understanding of customer care and related analytics;
- Knowledge of general after sales service process flow;
- Fluent knowledge of Italian, English and Chinese is mandatory;
- Strong inclination towards team working.

We offer 1 year fixed term contract, salary package commensurate with experience.

Categoria Professionale: Commerciale / Vendita


Città: Milano (Milano)

  • Laurea Magistrale - Economico / Giuridico - Economia Aziendale
  • Laurea Magistrale - Tecnico / Ingegneristico - Ingegneria meccanica (LM-33)

Disponibilità oraria:
  • Full Time
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