Società di ricerca e selezione in campo informatico, cerca per suo importante cliente:
Specialista Supporto Applicazioni (APS)
Luogo di lavoro: Milano
Cerchiamo risorse precise, organizzate e flessibili, da inserire in un ambiente di lavoro attivo e stimolante.
Job DescriptionApplication Production Support specialist provides technical support on Applications and IT Systems in Production environment.
The core responsibilities of an APS specialist are:· Troubleshoot issues: when technical issues with the application arise, APS must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other teams,
all the while providing users with progress updates.· Contribute to application technical evolution: APS participate to the designing phase in order to guarantee that the solution has the proper quality and it is compliant with SDLC policies,infrastructure and monitoring requirements.· Knowledge of
Incident and Change management processAs part of an IT support team, the candidate needs both technical knowledge and communication skills to:· Coordinate technical IT project· Provide technical requirements to third-party providers.· Collaborate with applications’ Business Analysts for identifying
new technical requirements.· Validate and test technical solutions and deployment packages.· Manage, install and configure applications in enterprise environment.· Identify, troubleshoot and resolve technical issues in a complex and distributed environment.· Open and follow-up tickets with external
software providers.· Contribute actively to the Change Management of local applications.· Collaborate with local and International IT teams via ITSM tools.· Contribute with technical tasks on IT Projects.· Maintain and update technical documents and procedures.· Participate in Disaster Recovery
test.
SkillsWorking knowledge of:· Windows Server and Linux OS· Web Server and Application server (IIS, Apache, Tomcat)· Relational Databases (SQL, Oracle)· File Transfer Technologies (Open protocols, PR4 and Pesit)· Software installation and configuration (also in Virtualized env. - Citrix)· Distributed
enterprise application architecture (load balancer, presentation layer, etc.)· Server in Cluster environments (Physical and Virtual)· Virtual Environments (VMware)· Basic Networking (Firewall, routing)· Private Cloud Platforms· DevOps (Jenkins/Sonarqube/Artifactory/Ansible)· Application monitoring·
Job scheduling
Knowledge of:· Basic ITIL processes and workflow· Complex problem solving
Language skills:· English (email, phone calls, conference calls)
Soft Skills:- Autonomy
Trattamento economico possibile:
* Contratto commercio (14 mensilità), a tempo determinato, stipendio commisurato alle competenze e seniority del candidato.
* Partita IVA, con tariffa giornaliera commisurata alle competenze e seniority del candidato.
La durata del contratto saràallineata a quella del progetto.
Si ricorda che, a norma del D. Lgs. 196/03 e art. 13 Regolamento Europeo 679/2016 (“GDPR”), è necessario fornire il consenso al trattamento dei dati personali.
Gli interessati possono rispondere direttamente al presente annuncio.
Riferimento:ANN20023
Candidati per questo lavoro →
Specialista Supporto Applicazioni (APS)
Luogo di lavoro: Milano
Cerchiamo risorse precise, organizzate e flessibili, da inserire in un ambiente di lavoro attivo e stimolante.
Job DescriptionApplication Production Support specialist provides technical support on Applications and IT Systems in Production environment.
The core responsibilities of an APS specialist are:· Troubleshoot issues: when technical issues with the application arise, APS must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other teams,
all the while providing users with progress updates.· Contribute to application technical evolution: APS participate to the designing phase in order to guarantee that the solution has the proper quality and it is compliant with SDLC policies,infrastructure and monitoring requirements.· Knowledge of
Incident and Change management processAs part of an IT support team, the candidate needs both technical knowledge and communication skills to:· Coordinate technical IT project· Provide technical requirements to third-party providers.· Collaborate with applications’ Business Analysts for identifying
new technical requirements.· Validate and test technical solutions and deployment packages.· Manage, install and configure applications in enterprise environment.· Identify, troubleshoot and resolve technical issues in a complex and distributed environment.· Open and follow-up tickets with external
software providers.· Contribute actively to the Change Management of local applications.· Collaborate with local and International IT teams via ITSM tools.· Contribute with technical tasks on IT Projects.· Maintain and update technical documents and procedures.· Participate in Disaster Recovery
test.
SkillsWorking knowledge of:· Windows Server and Linux OS· Web Server and Application server (IIS, Apache, Tomcat)· Relational Databases (SQL, Oracle)· File Transfer Technologies (Open protocols, PR4 and Pesit)· Software installation and configuration (also in Virtualized env. - Citrix)· Distributed
enterprise application architecture (load balancer, presentation layer, etc.)· Server in Cluster environments (Physical and Virtual)· Virtual Environments (VMware)· Basic Networking (Firewall, routing)· Private Cloud Platforms· DevOps (Jenkins/Sonarqube/Artifactory/Ansible)· Application monitoring·
Job scheduling
Knowledge of:· Basic ITIL processes and workflow· Complex problem solving
Language skills:· English (email, phone calls, conference calls)
Soft Skills:- Autonomy
Trattamento economico possibile:
* Contratto commercio (14 mensilità), a tempo determinato, stipendio commisurato alle competenze e seniority del candidato.
* Partita IVA, con tariffa giornaliera commisurata alle competenze e seniority del candidato.
La durata del contratto saràallineata a quella del progetto.
Si ricorda che, a norma del D. Lgs. 196/03 e art. 13 Regolamento Europeo 679/2016 (“GDPR”), è necessario fornire il consenso al trattamento dei dati personali.
Gli interessati possono rispondere direttamente al presente annuncio.
Riferimento:ANN20023
