Supervisor - Toys (Fiordaliso)

Settore: / Assistenza clienti /
Azienda: Randstad Italia Spa
Data annuncio: 24/07/2023
Sede di lavoro: Milano


Our client is Giochi Preziosi, leader firm in the Toy industry in Italy. 

For new store openings in the shopping center of Fiordaliso - Rozzano (MI), we are looking for a SUPERVISOR, reporting to the Store Manager. 


General purpose of the role: 

To efficiently assist in the smooth running of all aspects of the store operations to achieve targeted sales, profitability and company objectives through the use of KPI targets and excellent customer service, improving the business performance and realise objectives through supporting the effective management and development of the people in your team. To work with the Management to manage, inspire & lead a well motivated and professional team and to provide a deputising service for the Assistant Manager and assume his/her responsibilities in running the store in their absence.



  • To effectively lead, motivate and coach the team to exceed sales and improve KPIs/customer service standards

  • To regularly review performance against individual/team targets/objectives and seek opportunities to improve, with the necessary support/use of resources

  • To regularly give constructive and appropriate feedback to the management team on individuals performance

  • To ensure all members of the team understand the GPH customer service experience and to motivate self and team to consistently deliver the highest standards 

  • To achieve sales/KPI targets through effective support of the team, maintaining good knowledge of how the business is performing

  • To assist in recruiting and selecting the best people for your store

  • To assist in the control of stock in store, according to company policy



  • At least 3 year experience in retail environment, with some previous experience of management

  • good knowledge of English, spoken and written 

  • Excellent communication skills both written and verbal

  • Professional and logical approach to problem solving 


Working hours: full time

CCNL Commercio

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