I'm looking for a Temporary Finance Customer Services specialist, for a pharma industry.
Primary Responsibilities:
- Interact with customers to provide information in response to inquiries, concerns and requests about products
- Insert orders, Issue and send invoices/credit memos to the customers
- Interact with logistic provider to monitor logistic activities and stock control.
- Checks and approvals of invoices and credit notes;
- Support Finance & Administration department to organize documents for internal and external audits.
- Support Customer service manager to organize documents for monthly SOX verifications
- Deal with the other dept in order to solve issues
- Manage customer master data
- Manage samples distribution activity (delivery, reconciliation)
Skills and Knowledge Requirements:
- Strong e written communication skills
- Empathy for the customer situation and listening Skills
- Attention to detail and accuracy; ability to identify existing deficiencies in operating process.
- Customer service orientation; data collection and ordering
- Good analytic skills and accuracy in daily work
- Familiarity with electronic referencing databases required
- Proficient in Microsoft Office, Word, Excel, Outlook, Oracle.
Offering:
Fixed Term Contract until 31/12/2020, CCNL Chimico, gross salary 28-35k.
Based Milan.
Categoria Professionale: Finanza / Contabilità
Settore: INDUSTRIA CHIMICA/ CHIMICA-FARMACEUTICA
Città: Milano (Milano)
Esperienza lavorativa:
Istruzione:
Conoscenze linguistiche:
Competenze richieste:
Patenti:
Mezzi di trasporto:
Disponibilità oraria:
CCNL: chimico
Livello: C2
Retribuzione: 30000/Annuale
Benefit previsti: buoni pasto
Note: L'inizio dell'attività sarà in smartworking a garanzia della sicurezza del lavoratore come da disposizioni ministeriali.
Candidati per questo lavoro →
Primary Responsibilities:
- Interact with customers to provide information in response to inquiries, concerns and requests about products
- Insert orders, Issue and send invoices/credit memos to the customers
- Interact with logistic provider to monitor logistic activities and stock control.
- Checks and approvals of invoices and credit notes;
- Support Finance & Administration department to organize documents for internal and external audits.
- Support Customer service manager to organize documents for monthly SOX verifications
- Deal with the other dept in order to solve issues
- Manage customer master data
- Manage samples distribution activity (delivery, reconciliation)
Skills and Knowledge Requirements:
- Strong e written communication skills
- Empathy for the customer situation and listening Skills
- Attention to detail and accuracy; ability to identify existing deficiencies in operating process.
- Customer service orientation; data collection and ordering
- Good analytic skills and accuracy in daily work
- Familiarity with electronic referencing databases required
- Proficient in Microsoft Office, Word, Excel, Outlook, Oracle.
Offering:
Fixed Term Contract until 31/12/2020, CCNL Chimico, gross salary 28-35k.
Based Milan.
Categoria Professionale: Finanza / Contabilità
Settore: INDUSTRIA CHIMICA/ CHIMICA-FARMACEUTICA
Città: Milano (Milano)
Esperienza lavorativa:
- Impiegato contabilità clienti - 36 mesi
- Order Entry / Impiegato Customer Service - 24 mesi
Istruzione:
- Diploma / Accademia - Scientifico / Tecnico - Ragioneria
- Laurea Magistrale - Economico / Giuridico - Economia Aziendale
Conoscenze linguistiche:
- Inglese
- Parlato: Ottimo
- Scritto: Ottimo
- Comprensione: Ottimo
Competenze richieste:
- Contact Center - Customer satisfaction, livello Buono
- Controllo Di Gestione / Revisione / Bilancio - Procedure Sox, livello Discreto
- Contabilità - Contabilità Clienti/Ciclo Attivo, livello Buono
- Contabilità - Riconciliazioni Bancarie, livello Buono
- Contact Center - Tecniche di Customer Care, livello Buono
Patenti:
- B
Mezzi di trasporto:
- Auto
- Mezzi Pubblici
Disponibilità oraria:
- Full Time
CCNL: chimico
Livello: C2
Retribuzione: 30000/Annuale
Benefit previsti: buoni pasto
Note: L'inizio dell'attività sarà in smartworking a garanzia della sicurezza del lavoratore come da disposizioni ministeriali.
